Frequently asked questions
WHERE DO WE SHIP FROM?
We partner with specialized print facilities located across the US, UK, and Europe.
By routing your order to the closest facility to your home, we keep shipping times fast and local.
Production typically takes 1 to 4 business days before your order is dispatched.
HOW LONG WILL DELIVERY TAKE?
Every product is custom-printed just for you. Once shipped, here are our typical delivery windows:
- United Kingdom: 3–5 business days
- United States: 3–5 business days
- Europe: 3–7 business days
- Rest of the World: 3–7 business days
HOW DO THE ITEMS FIT?
All of our apparel items feature a comfortable, relaxed unisex fit designed to look great on everyone.
Our T-shirts are crafted from premium 100% cotton.
HOW CAN I CONTACT SUPPORT?
Have a question about an order or just want to say hello? Drop us an email anytime at aterrostudio@gmail.com and we will get back to you as quickly as possible.
WHAT IS YOUR RETURNS & EXCHANGES POLICY?
We want you to love your items! If something isn't right, you can review our full step-by-step return and exchange guidelines directly on our Refunds / Exchanges page.